From seaside shops to big box stores, to the nay-saying servers of Portland, negativity is not only common, but it´s also expected. This failure in both internal and customer-facing optimism has created a culture where customer service is just a marketing tagline and hearing that someone ´´is here to help you´´ is met with eye-rolling yawns.When you start saying ´´YES!´´ it will change your business and your life. This is not a mushy new age revelation of optimism but a down to earth series of simple stories and quotes from the personal experiences of one marketing agency owner trying to navigate a world of terrible customer service, confusing salesperson commentary, and the word ´´NO´´ posted on every available open space. Positive messaging and saying ´´YES´´ is how you persuade customers that they should buy from you. It´s how you create trust and a friendly atmosphere. And saying ´´YES´´ for yourself and your business can open doors you didn´t even know existed.For the busy freelancer or retailer, or the C-level management professional, this audiobook is short enough to listen on a quick flight but so valuable in its message, you will want to give a copy to everyone on your sales team. 1. Language: English. Narrator: Daniel Craig. Audio sample: http://samples.audible.de/bk/acx0/138416/bk_acx0_138416_sample.mp3. Digital audiobook in aax.

You want more profit? Start communicating with people how they want. Marketing and sales are effective in direct proportion to how well you communicate the value you can bring to folks. But the best message won´t move anyone if it´s not consumed. In this book you´ll learn how to get your message delivered by riding the most significant change in communication since the Gutenburg Press. 1. Language: English. Narrator: Ryan J. Chapman. Audio sample: http://samples.audible.de/bk/acx0/125593/bk_acx0_125593_sample.mp3. Digital audiobook in aax.

In a divided country desperate for unity, two sons of South Carolina show how different races, life experiences, and pathways can lead to a deep friendship - even in a state that was rocked to its core by the 2015 Charleston church shooting. Tim Scott, an African-American US senator, and Trey Gowdy, a white US congressman, won’t allow racial lines to divide them. They work together, eat meals together, campaign together, and make decisions together. Yet in the fall of 2010 - as two brand-new members of the US House of Representatives - they did not even know each other. Their story as politicians and friends began the moment they met and is a model for others seeking true reconciliation. Here, Senator Scott and Congressman Gowdy, through honesty and vulnerability, inspire others to evaluate their own stories, clean the slate, and extend a hand of friendship that can change your churches, communities, and the world. PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your Library section along with the audio. 1. Language: English. Narrator: J D Jackson, John McLain. Audio sample: http://samples.audible.de/bk/oasi/002265/bk_oasi_002265_sample.mp3. Digital audiobook in aax.

A lively philosophical exploration of what it means to be awesome and not suck, and a plea for more awesomeness in our personal, social, and public lives In this engaging, fun, and astute investigation of a thoroughly contemporary condition, philosopher and former pro skater Nick Riggle argues that our collective interest in being awesome (and not sucking) marks a new era in American culture, one that is shaped by relatively recent social, political, and technological shifts. At the core of his work is the idea that awesome people are exemplars of social creativity. We suck when we foil their attempts at creative community building. To be down, game, chill, basic, wack, or a preference dictator are just a handful of ways we can create, respond to, or fail to take up social openings in the office, in public, or with our friends and loved ones. What can the invention of the high five and the history of ´´cool´´ tell us about the origins of awesome? Can introverts be awesome? How do our expectations of awesome relate to race, gender, and sexuality? How is our desire for awesomeness shaping our cultural landscape - art, altruism, athletics, and public life? These are just a few of the questions Riggle explores in this accessible, philosophical road trip through the ethos of our time. On Being Awesome articulates a singular and gripping cultural ideal and provides a new and inspiring framework for understanding friendship, success, and happiness in our everyday lives. Bonus PDF included with awesomeness/suckiness chart PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio. 1. Language: English. Narrator: Nick Riggle. Audio sample: http://samples.audible.de/bk/peng/003300/bk_peng_003300_sample.mp3. Digital audiobook in aax.

Win more deals with the perfect sales story! In today´s highly competitive world of complex sales, commoditization of your brand is one of the greatest dangers. You must differentiate yourself from the competition - or you will lose out. And the way to do that is through customer engagement. Rather than sell your own corporate story and brand message, you need to tell customers their story - the one in which they are the heroes and they achieve success. Erik Peterson and Tim Riesterer have been developing and honing their power messaging sales technique for more than 20 years, and now they reveal all their secrets in Conversations That Win the Complex Sale. Presenting a catalog of facts or playing 20 questions with prospective customers is the surest way to lose the sale. Peterson and Riesterer provide the tools you need to recraft your message into a compelling story that wins more deals. With Conversations That Win the Complex Sale, you´ll learn how to: Differentiate yourself from the competition by finding your ´´value wedge´´ Avoid parity in your value propositions by creating ´´power positions´´ Create a message that can literally double the number of deals you close Spike customer attention and create ´´wow´´ in your conversations Prove all your claims without resorting to lists of boring facts and statistics Your competitors are out there telling their own corporate story - a story customers don´t want to hear. Now is the time to seize the moment. This book is the one and only source you need to reframe your sales story and turn the tables on the competition by fully engaging their would-be customers. Conversations That Win the Complex Sale helps you create and deliver messages that customers care about, giving your brand the clear edge in today´s crowded markets. 1. Language: English. Narrator: Steven Roy Grimsley. Audio sample: http://samples.audible.de/bk/graw/000253/bk_graw_000253_sample.mp3. Digital audiobook in aax.

Are you ready to experience the truth of God at work in your life? Do you need guidance in your desire to hear God more clearly in your daily walk? Are you seeking direction for your future? Dr. Becky Slabaugh has brought the words of God right into this book! In her book series When Dreams and Destiny Collide: God is Messaging You, she seeks to clear out the confusion many people encounter when trying to decipher instructions from the Lord. In this second book of the series, Dr. Becky Slabaugh shares insights in a simple, step-by-step format to help listeners unlock their destiny. According to Dr. Slabaugh, ´´being uncomfortable or in pain on this earth is part of the process of living. A broken heart, a harsh circumstance or a closed door places a heavenly demand to enter into the ultimate treasure hunt.´´ The Ultimate Treasure Hunt consists of discovering God´s treasure deposits from heaven to earth in each person. Dr. Slabaugh´s second book of the series, The Ultimate Treasure Hunt: 7 Keys to Unlocking Your Destiny, seeks to unlock and release a divine clarity towards reaching one´s full destiny. In this book, the author claims that ´´the greatest spiritual discoveries arrive with quiet confidence and a knowing nod. They do not come charging through the door, tossing things to and fro and screaming direction at mega volume.´´ The author shares her personal stories of miracles and how the listener can activate a miracle. The Ultimate Treasure Hunt hopes to help listeners unlock the pathway to the purposes and promises of God. With eye-opening insights in a simple, step-by-step format, the discoveries and exploration outlined seek to help the listener´s journey become a smooth and thorough process. 1. Language: English. Narrator: Madeline Starr. Audio sample: http://samples.audible.de/bk/acx0/060406/bk_acx0_060406_sample.mp3. Digital audiobook in aax.

Have you ever thought to yourself, ´´My God, how did that guy ever become a vice president?” or, ´´How did he get the promotion over me when I´m much more qualified?´´ In every industry, every company, and every department, there are those who quickly climb the corporate ladder with incredible speed only to find their successes were very short-lived. There are others who surely should be promoted but seem (to the novice observer) to never get a fair shake. Finally, there are those who just seem to do everything right. They ascend up the ranks in an almost heavenly fashion with little to no effort...or so it seems.If you are a business professional, aspiring executive, or fresh out of college looking to enter the corporate world, then this is the audiobook for you. In this audiobook, you will learn how to use corporate politics in a positive way and arm yourself with the skills and aptitudes needed to give you the advantage over other players in the game and set yourself up for success. 1. Language: English. Narrator: Richard Spector. Audio sample: http://samples.audible.de/bk/acx0/145397/bk_acx0_145397_sample.mp3. Digital audiobook in aax.

In the 18th century, Italy was still divided into smaller states, but differently than during medieval times when the political entities were independent and were flourishing economic and cultural centers almost unrivaled in Europe. During the 18th century, all of them were submitted, in one way or another, to one of the greater hegemonic powers. This process of conquest and submission began during the early 16th century, when France was called on by the Duke Milan to intervene in his favor and from there never stopped.Starting from the northwest, the kingdom of Sardinia was controlling the Alpine western area and the island from which it took its name and ruled by the Savoy family. The kingdom of Sardinia was the youngest political entity in Italy and, possibly because of that, the strongest and most independent. Milan was found dominating part of the central plane, Venice was in control of the east, and Genova was dominating the coastal area south of the kingdom of Sardinia. Central Italy was ruled by the Duchy of Tuscany and the Papal States, while the south was united under the kingdom of Sicily.In 1847, the Austrian Chancellor Klement von Metternich referred to Italy as merely a ´´geographical expression,” and to some extent, he was not far off the mark. The inhabitants did not speak Italian; only a literate few wrote in the Italian of Dante and of Machiavelli, and a mere estimated two and a half percent spoke the language. The rest spoke their own regional dialects, which were so distinct from one another as to be incomprehensible from town to town. Similarly, most future Italian citizens knew nothing of the history of the peninsula, but instead learned of their own local traditions and histories.The events of 1848-1849 began to pull the peninsula together, however. In January 1848, Sicily had a major revolution, which provoked widespread uprisings and riots, after which the kingdoms of Sardinia, the Two Sicilies, the Papal States an 1. Language: English. Narrator: Colin Fluxman. Audio sample: http://samples.audible.de/bk/acx0/160006/bk_acx0_160006_sample.mp3. Digital audiobook in aax.

From ´´the nearly professorial power-baron of conservative media´´ (Bloomberg), a handbook for how a united GOP government can solve problems and guarantee political success. Hugh Hewitt interviewed candidate Trump 15 times on his nationally syndicated show during the 2016 campaign and participated as a panelist in four primary debates. What he learned from those news-making moments, along with his service for two Republican presidents and his intimate knowledge of Washington, puts him in a perfect position to spell out how Trump and a unified GOP can transform the country and earn a lasting place in history. From defense to immigration, from entitlements to health care, Hewitt outlines how the new president, with the top leaders in Congress and with allies in 50 statehouses, can use November´s stunning result to find a Fourth Way out of the gridlock and the destructive showdowns that have marked the past quarter century of American politics. 1. Language: English. Narrator: Hugh Hewitt. Audio sample: http://samples.audible.de/bk/sans/007774/bk_sans_007774_sample.mp3. Digital audiobook in aax.